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Tergrig FZE LLC
WE GUARD YOUR PRIVACY LIKE IT'S OUR OWN
Privacy Is a Right, Not a Feature.
Privacy Policy
Tergrig FZE LLC
Your privacy matters. At Tergrig FZE LLC, we believe that privacy is a fundamental right, and protecting it is central to our commitment to professionalism, discretion, and legal precision. This Privacy Policy explains how we collect, process, and safeguard your personal data in the course of our operations, particularly when you interact with our website or contact us directly. We do not sell your data. We do not profile. We do not track you.
We use advanced proprietary encryption and data security technologies to ensure that all communications with us remain strictly confidential. We process only the data you choose to provide, and only for the purpose of responding to your requests—nothing more.
We invite you to read this Policy carefully and contact us if you have any questions. Transparency and control are integral parts of our approach.
1) Introduction
1.1) Tergrig FZE LLC is a limited liability company duly registered and operating under the laws and regulations of the Sharjah Publishing City Free Zone (SPC Free Zone), United Arab Emirates. The company’s registered office is located in the Emirate of Sharjah, United Arab Emirates.
1.2) The purpose of this Privacy Policy is to provide a transparent explanation of the principles and procedures adopted by Tergrig FZE LLC with respect to the collection, use, protection, and disclosure of personal data when a user accesses and interacts with the website located at https://tergrig.com or otherwise communicates with the company.
1.3) This Privacy Policy applies exclusively to the data processing activities conducted by Tergrig FZE LLC through its website and related direct communication channels. Tergrig FZE LLC does not store personal data on external servers, does not transmit personal documents electronically unless absolutely necessary, and does not process personal data of citizens of the Russian Federation. All data is subject to strict de-identification and encryption through proprietary security methods. Communications with users who submit contact forms on the website are conducted exclusively via secure channels, such as protected telephone networks or verified Telegram accounts.
1.4) This Privacy Policy is issued in accordance with the applicable legal and regulatory requirements of the United Arab Emirates and the Sharjah Publishing City Free Zone and aims to ensure lawful, fair, and transparent processing of personal data by Tergrig FZE LLC.
2) Data Collection
2.1) Tergrig FZE LLC may collect the following categories of personal data from users who interact with the website https://tergrig.com or communicate with the company through direct channels:
2.1.1) Identification data (for example, full name)
2.1.2) Contact details (for example, telephone number, Telegram account ID)
2.1.3) Communication content voluntarily provided by the user via the website’s contact form
2.2) The personal data is collected solely through the following methods:
2.2.1) Direct input by the user into the contact form on the website
2.2.2) Voluntary submission of information during a communication initiated by the user
2.3) The legal basis for the processing of personal data by Tergrig FZE LLC is the user’s informed and voluntary consent, as provided at the moment of submitting the contact form or initiating communication. The processing is strictly limited to the purpose of responding to the user’s inquiry or request. Tergrig FZE LLC does not engage in profiling, automated decision-making, or the processing of sensitive personal data.
3) Use of Personal Data
3.1) Tergrig FZE LLC processes personal data solely for the following purposes:
3.1.1) To review and respond to inquiries submitted by users through the contact form on the website https://tergrig.com
3.1.2) To establish secure communication with users, including via protected telephone lines or verified Telegram accounts
3.1.3) To comply with applicable legal and regulatory obligations, where relevant
3.2) Tergrig FZE LLC adheres to the principle of data minimization. Only the minimum amount of personal data strictly necessary to fulfill the purposes described in Subsection 3.1 is collected and processed.
3.3) Personal data is retained only for the period required to achieve the specific processing purposes stated in this Policy, unless a longer retention period is mandated by applicable law. Once the processing purpose has been fulfilled, or upon the user’s request, the personal data is securely deleted or irreversibly anonymized using proprietary encryption protocols implemented by Tergrig FZE LLC.
4) Data Sharing and Disclosure
4.1) Tergrig FZE LLC does not disclose personal data to third-party service providers or external entities, unless such disclosure is strictly required to fulfill the processing purposes outlined in this Privacy Policy and only with the user’s explicit and informed consent.
4.2) Personal data may be disclosed to competent governmental, regulatory, or judicial authorities strictly in accordance with the applicable laws and only to the extent required by binding legal obligations or formal legal requests. Such disclosures are limited to what is legally necessary and executed in a secure and controlled manner.
4.3) Tergrig FZE LLC does not engage in cross-border transfers of personal data. All data processing activities are performed within the jurisdiction of the United Arab Emirates, and no personal data is transmitted to foreign jurisdictions or hosted on international servers.
5) Data Subject Rights
5.1) Every user whose personal data is collected and processed by Tergrig FZE LLC has the right to access their personal data upon request. Such requests shall be fulfilled in a timely manner and in compliance with applicable legal requirements.
5.2) Users have the right to request rectification of any inaccurate or incomplete personal data concerning them. Tergrig FZE LLC shall implement such corrections without undue delay, upon verification of the identity of the requesting party.
5.3) Users may request the erasure of their personal data where the data is no longer necessary for the purposes for which it was collected or where processing is based on consent and such consent has been withdrawn.
5.4) Users have the right to request restriction of processing where the accuracy of the data is contested, the processing is unlawful, or the data is no longer needed but the user requires it for the establishment, exercise, or defense of legal claims.
5.5) Where technically feasible and upon explicit request, users may obtain a copy of their personal data in a structured, commonly used, and machine-readable format and may request transmission of such data to another controller.
5.6) Users have the right to object, on legitimate grounds, to the processing of their personal data, particularly in circumstances where processing is based on consent or is not otherwise required by law.
All rights requests may be submitted to the designated contact email privacy@tergrig.com. Each request shall be subject to verification and handled in accordance with the applicable data protection laws of the United Arab Emirates.
6) Data Security
6.1) Tergrig FZE LLC recognizes the critical importance of ensuring the confidentiality, integrity, and availability of personal data processed within its operational framework. Accordingly, the company adheres to internationally recognized principles of data security and adopts a defense-in-depth strategy to minimize potential risks.
6.2) The following technical and organizational security measures are implemented to protect personal data from unauthorized access, disclosure, alteration, and destruction:
6.2.1) Encryption: All personal data is encrypted both in transit and at rest using proprietary cryptographic protocols developed specifically for the company’s operations. These protocols are designed to meet or exceed industry standards for confidentiality and resistance to decryption.
6.2.2) Anonymization and De-identification: Where possible and appropriate, personal data is subjected to irreversible anonymization processes or de-identified using structured transformation techniques, thereby eliminating the risk of user identification in case of unauthorized access.
6.2.3) Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All access permissions are subject to multi-factor authentication and are regularly reviewed and audited.
6.2.4) Network Security: All communications involving personal data, including user inquiries and company responses, are conducted through secured networks with end-to-end encryption and advanced intrusion detection systems.
6.2.5) Data Storage: Tergrig FZE LLC does not store personal data on cloud-based or external servers. All data is processed and retained exclusively within controlled environments located in the United Arab Emirates and managed directly by the company.
6.2.6) Employee Training: Personnel involved in data handling receive mandatory and periodic training on data protection responsibilities and secure processing techniques.
6.3) Tergrig FZE LLC maintains and periodically reviews an internal data security policy and incident response protocol. In the event of an identified breach of personal data security, the company shall act promptly to contain the breach, assess its scope and impact, and implement corrective measures. Where legally required, affected users and relevant authorities shall be notified in a timely and transparent manner, with all material facts concerning the breach and the steps taken in response.
7) Cookies and Tracking Technologies
7.1) The website https://tergrig.com uses cookies and related tracking technologies solely for the purpose of ensuring secure and efficient operation. No tracking technologies are used for profiling, behavioral advertising, or any form of automated decision-making.
7.2) The types of cookies implemented by Tergrig FZE LLC are strictly limited to the following categories:
7.2.1) Essential Cookies: These cookies are necessary for the functioning of the website, including maintaining session integrity and enabling secure user navigation. Disabling these cookies may result in limited access or improper functioning of certain features.
7.2.2) Security Cookies: These cookies assist in identifying unauthorized access attempts, prevent cross-site scripting (XSS) and cross-site request forgery (CSRF) attacks, and support the enforcement of access restrictions.
7.2.3) Functionality Cookies: These may be used to store technical preferences provided by the user, such as language settings or form data during a session, but are not retained beyond the active session.
7.3) The use of cookies on https://tergrig.com does not involve collection of personally identifiable information. All information processed through cookies is anonymized or aggregated in a manner that does not permit identification of any individual user.
7.4) Users are notified about the use of cookies upon accessing the website and may configure their browser settings to accept or reject cookies at any time. However, refusal of essential cookies may impact the website’s performance and accessibility.
7.5) Tergrig FZE LLC does not permit third-party cookies or integrate with any third-party advertising or analytics platforms.
8) Policy Updates
8.1) Tergrig FZE LLC reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal requirements, technological advancements, or internal data processing practices. Such updates shall be made in accordance with applicable data protection legislation and the operational standards of the United Arab Emirates.
8.2) Users will be informed of material changes to this Privacy Policy through a clearly visible notice published on the website https://tergrig.com. The updated version shall indicate the effective date of implementation. Continued use of the website following the publication of changes shall constitute the user’s acknowledgment and acceptance of the revised terms.
8.3) Users are encouraged to periodically review the Privacy Policy to remain informed about the manner in which their personal data is protected and processed by Tergrig FZE LLC.
9) Contact Information
9.1) Tergrig FZE LLC acts as the data controller for all personal data collected and processed through the website https://tergrig.com. Any inquiries, requests, or concerns related to this Privacy Policy or the processing of personal data may be directed to the designated contact address:
Email: privacy@tergrig.com
9.2) Tergrig FZE LLC undertakes to address all communications concerning personal data in a timely, lawful, and transparent manner. Users have the right to submit complaints regarding the handling of their personal data. Each complaint shall be investigated internally in accordance with the company’s established procedures. Where required by applicable law, users may also lodge a complaint with the relevant data protection authority in the United Arab Emirates.
Last updated: 15 June 2025